Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Work from home on company provided equipment is amazing!" ((in 66 reviews)); "Good benefits and paid holidays" ((in 48 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Great team and good to work" ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"The training was horrible and we learned Nothing!" ((in 35 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews)); "No bonuses" ((in 9 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(976 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (976 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

976 reviews

5.0

Jul 12, 2024

Girls k

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Money is the bare min

Cons

Time management no time for anything

Percepta Response

1y

Thank you for sharing your experience working at Percepta as a part-time Customer Service Representative. We appreciate your feedback and are glad to hear your perspective. If you could reach out to our People Innovation team so we can learn more about your experience, please email percepta.hr@percepta.com.

5.0

Jul 9, 2024

Air Bag Recalls

Recall specialists

Recommend

CEO approval

Business Outlook

Pros

Good environment and perfect hours

Cons

Short Breaks and strict on time of breaks

Percepta Response

1y

Thank you for taking the time to share your experience at Percepta. We're pleased to hear that you enjoy the good environment and perfect hours in your role as a Recall Specialist. We also appreciate your feedback regarding the break times. Balancing productivity with employee well-being is important to us, and we'll consider your comments.

5.0

Jul 5, 2024

Solid worklife balance

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

-Develops you to perform in role

Cons

-training and lack of tools

Percepta Response

1y

Thank you for sharing your experience working at Percepta. It's great to hear that you've found a solid work-life balance and feel developed in your role as an Instructional Designer. We appreciate your feedback on the training and tools provided.

Viewing 319 - 321 of 976 Reviews

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Jobs at Percepta

Customer Care Representative

Customer Service Representative

Customer Care Representative I Marketing

Customer Care Representative II

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Girls k

Air Bag Recalls

Solid worklife balance

Top companies for "Compensation and Benefits" near you

Jobs at Percepta