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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      977 reviews
      4.0
      Dec 6, 2021

      Not too bad - I thought I wouldn't like it

      Ecommerce associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best is being a chat agent for parts & accessories support - I type fast and am pretty familiar with 'what part goes where' so it's easy for me to answer questions quickly. As long as you keep up with the job aids and use them as instructed, you can assist with any customer needs.

      Cons

      When chats are not as busy as phone calls, I have to take calls. I don't like it when I cannot answer a customers' question or assist them without having to send to another department.

      1.0
      Dec 6, 2021

      Horrible

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only thing good about this job is the pay and it’s still not even enough

      Cons

      Too much work for the pay, management doesn’t train your properly, too many system issues

      Viewing 559 - 561 of 977 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.