Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Work from home on company provided equipment is amazing!" ((in 66 reviews)); "Good benefits and paid holidays" ((in 48 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Great team and good to work" ((in 31 reviews))

What are the cons of working at Percepta according to real employee reviews?

"The training was horrible and we learned Nothing!" ((in 35 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews)); "No bonuses" ((in 9 reviews)); "And there was a ton of favoritism and nepotism." ((in 6 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(976 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (976 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

976 reviews

3.0

Oct 12, 2021

Eh..

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, sorta fun. Help is available

Cons

Very strict on meeting goal numbers.

Percepta Response

4y

We appreciate the feedback. Glad you're able to find help when needed. 'Culture of Service' is one of our core values. Regarding pay, we're constantly conducting market research to ensure our compensation and benefits are competitive. We'd like to hear more about the strict goal numbers to see if there's an opportunity to make it a better experience for you. Feel free to reach out at Percepta.hr@percepta.com.

3.0

Oct 11, 2021

Great

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great job so far. I like it

Cons

Percepta is great. I like it very much

Percepta Response

4y

Thanks for taking the time to write a review. We're happy to hear you're enjoying the job so far and you like Percepta so much. If you have any additional feedback, don't hesitate to reach out at Percepta.hr@percepta.com. Cheers!

3.0

Oct 6, 2021

Decent Company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Global Company Temporary work from home Decent pay

Cons

Temporary work from home No career path for experienced leaders

Percepta Response

4y

We appreciate the feedback! Glad to hear you're satisfied with our compensation. We noticed you have WFH listed as a pro and a con. We'd love to hear more to see if there's any way we can make it a more positive experience for you. Feel free to reach out at Percepta.hr@percepta.com. Thanks again!

Viewing 625 - 627 of 976 Reviews

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Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Eh..

Great

Decent Company

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