Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 74 reviews)); "Love being able to work from home and not have the stress of travelling through Houston traffic!" ((in 65 reviews)); "The people you work with are great and friendly" ((in 39 reviews)); "Benefits are good and explained well during training" ((in 37 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 28 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "supervisors are overworked." ((in 13 reviews)); "No bonuses" ((in 11 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Pay could be better and more time off" ((in 8 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

1.0

Feb 15, 2021

Run

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good training when you first start

Cons

Just dont.. They are gaslighters

Percepta Response

5y

It's difficult to provide a good response without any additional information. We would definitely appreciate the opportunity to address your concerns or any issues you may have had, so we can improve in the future. Please don't hesitate to reach out to us via email at Percepta.hr@percepta.com. Thanks!

4.0

Feb 13, 2021

Great place to work

Regional analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and good management

Cons

There are no local advancement opportunities

Percepta Response

5y

We love hearing about when our employees have a positive experience! We pride ourselves on being a great place to work, with competitive compensation and benefits. Thank you for your review!

5.0

Feb 12, 2021

Salary

Sales zone manager

Recommend

CEO approval

Business Outlook

Pros

Family oriented team, fast paces, and great work and life balance.

Cons

Not so many advancement opportunities within the company.

Percepta Response

5y

It's always great to hear when an employee has a positive experience! We're glad you enjoyed the work/life balance and family-oriented team. Internal mobility is a huge focus for us. If you have feedback on how we can improve in that area, feel free to reach out at percepta.hr@percepta.com. Thanks for your review! Cheers!

Viewing 709 - 711 of 975 Reviews

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Jobs at Percepta

Customer Service Case Manager

Bilingual French Customer Service Case Manager

Customer Service Representative

Customer Care Representative III

Concierge Customer Service Representative

Percepta

Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Run

Great place to work

Salary

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Jobs at Percepta