Dec 12, 2019
Good Environment
Anonymous employee
Percepta reviews
67% would recommend to a friend
Thomas Monaghan
78% approve of CEO
63% positive business outlook
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Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).
Reviews by job title
975 reviews
Oct 24, 2019
They need a lot of help!
Anonymous employee
Percepta Response
6yHello, We take this review seriously and want to address just a few things you've mentioned here, in no particular order. This is a new site, and we're all learning together; management, agents alike. We're working to improve the computer system, in fact, we are in the process of launching an IT initiative to help understand agent's issues with our computer system to make sure we're addressing them quickly to help you better serve customers. As for our employee engagement in Houston, we recently launched an awesome recognition program that rewards employees "in their currency" we're working hard to expand implementation to other sites, too. Seeing that you are a former employee, we wish you well in your future endeavors.
Oct 23, 2019
Percepta Response
6yCool to hear from someone that's been around the Percepta block - we appreciate it and you! We're working hard every day to make improvements and we're so happy to hear you're seeing them! If you have suggestions on how we can make anything better for you, drop us a line at percepta.hr@percepta.com - Cheers!
