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PetSmart

Engaged Employer

PetSmart Associate Manager reviews

3.0

28% would recommend to a friend

(9 total reviews)
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Ken Hicks

Not enough data to show CEO approval

28% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.9

Career opportunities

3.3

Diversity & inclusion

3.2

Work/Life balance

2.6

Culture & values

1.8

Senior management

Ratings by demographic groups

Reviews by job title

9 reviews
3.0
Dec 27, 2025

Changes in Stockholders made miserable changes

Associate manager
Recommend
CEO approval
Business Outlook

Pros

Coworkers were mostly nice Pay was good Most customers were nice

Cons

Changes in corporate meant changes in stores More duties with no extra help Hours constantly cut Unrealistic goals Some coworkers and management made things miserable

3.0
May 1, 2024

Not Terrible

Associate manager
Recommend
CEO approval
Business Outlook

Pros

Animals , pet supplies, employee discounts

Cons

No work-life balance, working every weekend, people chronically calling in sick, staff shortages

Viewing 1 - 3 of 9 Reviews
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