PetSmart reviews

3.1

36% would recommend to a friend

(2,408 total reviews)
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Ken Hicks

23% approve of CEO

28% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

People bring their dogs in Decent pay rate

Cons

50% chance you'll never receive proper training and have to figure it out on your own. Leaderahip alternates between publicly berating you infront of customers and Gaslighting you when you have a grievance. You'll fall behind on tasks often cause you were never trained properly and have to teach yourself or because you are fixing other mistakes. You'll be given a lot of promises and 90% of those promises will never be delivered upon

1.0
Feb 16, 2026

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

Some flexibility in the schedule

Cons

Poor management, low pay, no raise in 4 years

5.0
Feb 15, 2026

Drama

Recommend
CEO approval
Business Outlook

Pros

The pay was decent and you got tips occasionally the discounts were awesome especially if you own a dog. Training was thorough.

Cons

There was a bunch of high school drama amongst adults

Viewing 31 - 33 of 2,408 Reviews

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