PetSmart reviews

3.1

37% would recommend to a friend

(2,408 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Working one on one with dogs and building relationships with them and their owners, animal loving coworkers, Overlake Bellevue Store Manager Charlie can be very supportive

Cons

Very poor training for all service departments, often understaffed not enough support makes it unsafe for workers and pets, poor heating system often had problems in the winter no pay compensation

3.0
Jan 23, 2024

For groomers

Recommend
CEO approval
Business Outlook

Pros

It really depends on what the store you work at. At my store everyone was great and had groomers backs. You can make decent money. The benefits are decent.

Cons

It’s the corporate higher ups that usually suck. They treat groomers like machines and push you to do more than most can handle and then wonder why a lot of accidents happen.

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