PetSmart reviews

3.1

37% would recommend to a friend

(10,824 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
May 28, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

The people are wonderful, and pets are allowed at work! The campus is beautiful, and the workplace is very inclusive and dynamic.

Cons

If you're looking for remote work, you won't find it here.

5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great advantages such as workplace & colleagues

Cons

very few. Might be workload

2.0
May 27, 2025

Can be good but also bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun people to work with

Cons

Store manager was very ableist towards me

Viewing 496 - 498 of 10,824 Reviews

Glassdoor has 11,090 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.