PetSmart reviews

• Senior leadership made questionable strategic decisions, especially around return-to-office policies. • RTO was enforced in a one-size-fits-all manner, with no regard for performance, role type, or location. • The policy seemed less about collaboration and more about control, leading to unnecessary turnover and career disruption. • There was a general lack of transparency and empathy from upper management. Decisions that impacted people’s lives were made unilaterally, with little to no communication. • Morale has declined significantly due to inconsistent priorities and a clear disconnect between leadership and teams doing the actual work. • Many talented people were either pushed out or left voluntarily, not because of performance issues, but because they could no longer tolerate the arbitrary enforcement of outdated office norms.

Constantly busy Low pay Fast paced Benefits