PetSmart reviews

3.1

37% would recommend to a friend

(10,824 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Aug 12, 2022

Good for what it is

Recommend
CEO approval
Business Outlook

Pros

It’s a lot of fun and you get to be surrounded by animals all day.

Cons

Minimum wage and it’s a store at the end of the day. Can’t decline people if you don’t agree to sell to them, and it’s minimum wage and everyone expects you to know everything when they don’t even teach you everything.

3.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Management is good at my store

Cons

Not a lot of customers

Viewing 10345 - 10347 of 10,824 Reviews

Glassdoor has 11,090 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.