PetSmart reviews

3.1

37% would recommend to a friend

(10,820 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Nov 17, 2021

Adequate

Recommend
CEO approval
Business Outlook

Pros

part-time, fun, minimum wage, animals

Cons

Schedule, Messy, Busy, Fast pace,

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PetSmart Response
4y
Thank you for taking the time to share your life at PetSmart with us and for bettering the lives of pets! We appreciate your feedback. Please know, you can always connect with us via the CareSmart line at 1-800-738-4693 to discuss further. Thanks again!
2.0
Nov 16, 2021

Its Petsmart

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. And great customers

Cons

Shift work, long hours, poor pay... Its retail

3.0
Nov 12, 2021

pet store

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the animals are very cute

Cons

not full time only part time

Viewing 10432 - 10434 of 10,820 Reviews

Glassdoor has 11,086 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.