PetSmart reviews

3.1

37% would recommend to a friend

(10,816 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
5.0
Nov 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great place to work for.

Cons

Not so great when busy.

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PetSmart Response
5y
We appreciate you taking the time to share your experience with us! We're glad you enjoyed your life at PetSmart. Please know, you can always connect with us via the CareSmart line at 1-800-738-4693 to chat through anything mentioned above. Thank you!
4.0
Nov 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Great group of people and a fun job!

Cons

None come to my mind

5.0
Nov 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere Training provided Career Advancement Opportunities

Cons

Lifting heavy products Closing shifts (late)

avatar
PetSmart Response
5y
We're happy to hear you enjoy your life at PetSmart! Thanks for taking the time to share your experience with us.
Viewing 10516 - 10518 of 10,816 Reviews

Glassdoor has 11,081 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.