Mar 8, 2019
Cashier
Anonymous employee
PetSmart Response
7yThanks for taking the time to leave a review. That's great to hear you enjoy working with cute animals. That's our favorite too! Thanks, again, for the review.
PetSmart reviews
37% would recommend to a friend
Ken Hicks
23% approve of CEO
29% positive business outlook
PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).
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Reviews by job title
11K reviews
Feb 22, 2019
Pet care specialist
Anonymous employee
PetSmart Response
7yThanks so much for the review! We appreciate you taking the time to share your experience. That's wonderful to hear that you've learned a lot during your time at PetSmart. Working with pets and pet parents is so special and I'm glad you enjoyed it. Thank you, again!
Feb 21, 2019
Dog trainer
Anonymous employee
PetSmart Response
7yThank you for the feedback. I'm sorry you had a negative experience. We greatly value our associates and always want to ensure a positive environment. Please know, you can always share more via the CareSmart line at 1-800-738-4693. Thank you, again.