PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
5.0
Jun 29, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Great working around animals, low pressure job. Management is supportive and helpful. Online training and training on the floor is thorough. Flexible schedule, easy to cover shifts and fairly easy to request time off. Hiring process was easy and enjoyable.

Cons

I know not all locations are this good. Minimum wage.

5.0
Jun 24, 2017

Cashier

Recommend
CEO approval
Business Outlook

Pros

Great working around animals, low pressure job. Management is supportive and helpful. Online training and training on the floor is thorough. Flexible schedule, easy to cover shifts and fairly easy to request time off. Hiring process was easy and enjoyable.

Cons

I know not all locations are this good. Minimum wage.

3.0
Jun 15, 2017

Pet Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of experience with animals of all kinds of species, good coworkers and overall good environment

Cons

Managers need to communicate more

Viewing 10633 - 10635 of 10,808 Reviews

Glassdoor has 11,072 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.