PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Aug 1, 2015

Management no good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible hours and good co workers. Some managers are good. Nice to see all the pets that come into the store. Good store atmosphere

Cons

Horrible upper management completely out of touch with their employees. Miserable working there with such incompetent and uncaring upper management.

3.0
Jul 24, 2015

Petsmart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work with animals

Cons

Managers are constantly cutting hours and sometimes you only work 3 hours!

2.0
Jul 10, 2015

Pet Hotel Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great and the dogs can be wonderful.

Cons

Everything else. Including the dogs.

Viewing 10663 - 10665 of 10,808 Reviews

Glassdoor has 11,072 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.