5.0
Feb 15, 2026
Recommend
CEO approval
Business Outlook
Pros
The pay was decent and you got tips occasionally the discounts were awesome especially if you own a dog. Training was thorough.
Cons
There was a bunch of high school drama amongst adults
37% would recommend to a friend
Ken Hicks
23% approve of CEO
29% positive business outlook
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Ratings trend for the last 6 months (10,809 reviews)
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Users say... "Great coworkers and super helpful" "the people i work with everyday are great and that’s what it’s all about" "Good benefits and 401k." "Hours are Flexible for those who are able to communicate with management in a timely fashion." "Dog friendly work environment made for a very cool and comfortable workplace"
Users say... "Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" "Low pay to hire people in creates a high turnover and constant hiring for management." "Some of the managers don't exactly start out warm and friendly to new employees." "No training for the associates and built off of such efficiency you cannot train or even spend time developing them." "Management wasn’t the best lots of blatant favoritism"