Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,808 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      11K reviews
      2.0
      Dec 16, 2025

      Management

      Professional bather
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay is good no complaints

      Cons

      managers are unreasonable. no complaints

      2.0
      Dec 16, 2025

      Not worth the time committment, headaches and effort needed to fulfill the role.

      Pet trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to learn skills and teach essential skills to clients and work with animals.

      Cons

      Extremely low pay for the trade ($19/HR and $5.50 per client per week commission for classes) Poor hours ("full time" being 32 hrs a week). Poor atmosphere to work in. Negative environment. Poor business model and decision making in senior management in the company for the direction of the training program.

      Viewing 214 - 216 of 10,808 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
      ReviewsPetSmart reviews

      Glassdoor has 11,073 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.