Petsense reviews

2.9

35% would recommend to a friend

(281 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Petsense has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

281 reviews
4.0
Mar 7, 2019

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

-Good work environment -Reasonable scheduling and hours -Benefits for fulltime employees including health insurance and 401k.

Cons

The health insurance offered looks cheaper than my private policy at a glance, but when you consider having higher deductibles, it wasn't worth me swapping my insurance. Ended up keeping my private which is $400 monthly but has very low deductibles and co-pays. Pay for groomers is nice but is highly variable depending on the speed you work. More dogs = more commissions obviously. Sometimes we get interrupted too much during the day with phone calls and people walking in with questions. This does slow us down a lot and causes us to book fewer appointments. Also, having paper records is slower. Implementing a computer system for the groomshop to organize customer info and book appointments would help.

2.0
Mar 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Customer relationships, perceived potential to move up, pets

Cons

Communication is poor, company makes a lot of lip service about values but doesn't provide tools or support to back it meaningfully.

5.0
Feb 18, 2019
Recommend
CEO approval
Business Outlook

Pros

When you have the right team in your store it’s amazing to work here.

Cons

No cons at all I truly love my job.

Viewing 199 - 201 of 281 Reviews

Glassdoor has 286 Petsense reviews submitted anonymously by Petsense employees. Read employee reviews and ratings on Glassdoor to decide if Petsense is right for you.