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      Philadelphia Gas Works

      Engaged Employer

      Philadelphia Gas Works reviews

      3.4

      68% would recommend to a friend

      (141 total reviews)
      avatar

      Seth A. Shapiro

      45% approve of CEO

      40% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.4

      Career opportunities

      3.1

      Work/Life balance

      2.9

      Culture & values

      2.7

      Senior management

      Philadelphia Gas Works has an employee rating of 3.4 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Philadelphia Gas Works employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      141 reviews
      4.0
      Jul 2, 2020

      Great place to work, room for improvement

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zero layoffs, can stay for the rest of your life, good medical, good retirement plan options (457b is a big plus), pay was historically low but that has since been corrected, not for profit, does good for the community, a safety net for the poor, cleanest of all the fossil fuel industries, fair to their employees, Compressed Work Week offerings, great for people who love the city and all it has to offer.

      Cons

      The mandate to live in the city is difficult for non-city people and for people looking to build a family and send their kids to a good public school, non-uniform benefits as newer employees lose or have watered down options, has historically failed to properly utilize and allow work from home options (This may change post COVID), strict limitations of Compressed Work Week, time clocks on all employees with little flexibility on schedules, undersized and under budgeted IT group for a company this size, many manual and inefficient work practices, lacking benefits menu to spend the dollars as you would prefer and too low of cash incentive for opting out.

      2.0
      Jul 2, 2020

      My Experience

      Customer affairs
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free medical and a paycheck Every week

      Cons

      Employees are punished for using sick time.. each day out is an occurrence and we are given 10 days a year but if we use them we lose 3 the next year.. PGW sets employees up to fail. A doctors note is required every time you are out. Sometimes you wake up not feeling good and not every illness requires a doctors appt. PGW doesn’t understand that some doctors charge a fee for notes without appointments. Sick check has to stop also.. this is such an invasion of privacy to have PGW show up at your door when you are sick. Too many old heads as Union reps. They bargain for this but it benefits them more than the membership. They aren’t affected by only have 7 sick days.. all of them have been at the job 30+ years and have time banked up . Why would they bargain for the whole team of union members. One year probation is insane. Who puts their new employees on probation for 1 year with no time off or sick days.. no exceptions? How many people with children never have an emergency in a year? People get fired for taking off in emergencies and it’s just not right. There really is no work life balance . I don’t think management or union reps realize the stress that employees have just trying to keep their job .

      4.0
      Jun 26, 2020

      It is what you make it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Great benefits (if you ask anyone at PGW this will be at the top of the list) 2) Clear HR processes when jobs are posted internally, salary grades and duties are clearly outlined. It really helps to determine where you want to go in your career also removes some of the anxiety around negotiating pay. 3) Union. I have been on both "sides" of the fence and I can say the union does advocate for your rights as an employee. That does not mean that the Non-Union side is cutthroat but a lot of entry level positions are Union based and they are a real resource for newer employees. If you come in as a Union Employee and choose to continue to stay within the Union try to get involved and get to know your union reps. PGW has a lot of red tape and procedures, the union can help navigate. 4) Non-Union Management Staff is not out to get you. In fact, a lot of the Non Union staff were once Union employees or Union reps themselves. They know what it is like working in the street, call center, or Offices. It is just like everything else in life. If you give respect you get it back. I cannot tell you how many times I received help advice or mentorship from Managers while I was in the union.

      Cons

      1) Work life Balance: this is not a straight Con it really depends on the position you have. Remember PGW is a company that deals with a volatile and dangerous substance. Certain staff needs to be on call 24/7 and work odd shifts and hours. Also the customer facing positions like customer affairs can be especially difficult during "collections season" (Spring/summer)... If you don’t like the work life balance of your position only one thing you can do....look for another one. 2) The red tape: It takes a long time to get certain things done at PGW. Partially because of safety but also because it is an old company trying to slowly evolve with the times. It can be frustrating. 3) The Buildings: there is a vast difference in the Newer 800 building and the older 1800 building for obvious reasons. I know summer in 1800-4 was sweltering hot because the AC stopped working at times. 4) It’s a "family" business: It is not uncommon to meet a person who has multiple family members working for the company. Also gossip travels like wild fire here. This doesn't effect operation it just rubs me the wrong way.

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      ReviewsPhiladelphia Gas Works reviews

      Glassdoor has 161 Philadelphia Gas Works reviews submitted anonymously by Philadelphia Gas Works employees. Read employee reviews and ratings on Glassdoor to decide if Philadelphia Gas Works is right for you.