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Philadelphia Insurance Companies

Engaged Employer

Philadelphia Insurance Companies reviews

4.1

73% would recommend to a friend

(440 total reviews)
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John W. Glomb, Jr

93% approve of CEO

90% positive business outlook

Philadelphia Insurance Companies has an employee rating of 4.1 out of 5 stars, based on 440 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Philadelphia Insurance Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

440 reviews
5.0
Jun 28, 2021

Long Term Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I started at PHLY over 20 years ago and I have never regretted my decision. PHLY has supported my development and I have had the opportunity to move up within the organization. They provide top tier benefits to their employee and strive to create an environment people want to work in. I have seen how the company treated their employees through hard markets, soft markets, housing bubble crashes, economic down turns and Covid-19. Employees, and their well being, has always been a priority for the organization and I am proud to be part of the PHLY.

Cons

I do not have anything negative to say about PHLY. There is an expectation that we are productive employees, but any company should have similar expectations. The insurance industry does have times where work can pick up as cat loss events generate extra claims and certain effective dates are popular, however that is industry standard.

2.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

• Great pay to start then you have the opportunity once every year for a 0-5% raise based on work evaluations. • Provides free classes following the exams for different credentials you get to add to your “qualifications or abilities”. • Let’s you take a lot of different classes or trainings that aren’t technically required which allow you to learn new things just for your own knowledge that also provides opportunity for involvement with the company.

Cons

• Beyond mentally draining every single day which truly affects you physically if overlooked (many employees struggles with this there but no one speaks out about it) resulting in high stress daily, anxiety, and even worsened depression. You can’t help but to mentally take your work home with you which causes a blurred or nearly invisible line within the “work/life balance”. • Expectations are truly ridiculous yet going above and beyond doesn’t matter unless it’s how the higher ups & managers would handle each interaction. So essentially it’s like nothing you do is right and there is always something you could have done better or even different. • And due to the first 2 cons stated, it then results in constant fear of your job being on the line because of the unreasonable amount of stress and unrealistic expectations. Being a robot might not even satisfy them. • Opportunity to move up is definitely there and they love hiring from within the company which is a plus, however, due to this position being the lowest on the totem pole it’s not as easy to reach unless you know someone in that role, as they give it to many others above you if you are up against anyone else in a higher position even if on paper you are better. • You get to be involved in all company events they have except this role is singled out on numerous occasions (even though you are the face of the company) making you feel like you can’t truly be involved with the company and their activities. •You’re main purpose and duty is to be ready for incoming calls on the phones so all other things come last. You are basically scheduled to use the bathroom.

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Philadelphia Insurance Companies Response
4y
Thank you for taking the time to share your feedback and suggestions for improvement with us. We acknowledge the unique responsibilities of the role and we greatly value the hard work and dedication of our Customer Service staff. We strive to provide a variety of mental health and wellness resources through our benefits program, including access to our Employee Assistance Program, which allows for unlimited phone assessment and referral for any work-life need. We recognize there is always room for improvement and we will continue to look for ways to expand our mental health and wellness support resources. In addition to sharing this feedback with our Customer Service and HR leadership, we also encourage you to reach out directly to any member of PHLY’s HR Business Partner team or email us at HR@phly.com for further conversation on the concerns you’ve raised.
Viewing 181 - 183 of 440 Reviews

Glassdoor has 511 Philadelphia Insurance Companies reviews submitted anonymously by Philadelphia Insurance Companies employees. Read employee reviews and ratings on Glassdoor to decide if Philadelphia Insurance Companies is right for you.