Phoenix Home Care reviews

Some dirty houses on route

The competitors offer training pay and time and a half for holidays. Some competitors also offer overtime. This company refuses to allow overtime except when they are in jeopardy of losing a client to understaffing. I have been with the company for over 3 years. Each year, they try to find a reason to not pay me my vacation pay. This year my mother in law was dying at the hospice house. The company does not offer any bereavement pay either, but they said I could take the time I needed off without pay. I needed 2 weeks off as she ws actively dying and I did not leave her bedside. I have 36 hours (3 12hour shifts) with a client. A month later, when I asked for my vacation pay (based on average of a year's weekly hours) the company told me they denied my vacation pay because I averaged one hour short of the minimum; they claimed I was 50 hours short. What the company did was figure in the 2 weeks I took off to be with my husband and dying mother into the average. My missed hours were 72 hours, and divided into 52 weeks, I would have made my hours. It is a company claiming to have Christian values (all companies say that) and this is dishonest in my opinion, to say the least. I am only staying on because I care about the client I care for all these years. I could care less about the company, and if I wasn't this attached to the client I would have left already.