PlanSource Customer Success Associate reviews

2.8

20% would recommend to a friend

(3 total reviews)
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Mike Morini

Not enough data to show CEO approval

20% positive business outlook

Reviews by job title

3 reviews
3.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits and remote work

Cons

Leadership is constantly changing, low retention

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PlanSource Response
2y
We value your feedback and are pleased to hear that you appreciate our comprehensive benefits package and flexible work opportunities. Change is inevitable, and our commitment to growth and adaptability remains unwavering. We remain focused on creating an amazing employee experience and having an engaged workforce which is reflected in our top talent retention rate of 98.5%, well above the industry standard. Retention of our talent will always be a key leadership priority. We are also fortunate that many of our leadership changes have been a result of internal promotions, this allows us to maintain consistency in direction and approach. New leaders bring fresh perspectives, innovative ideas, and diverse approaches that we believe make us stronger. If you could use additional support through a leadership transition, please contact a member of the HR team.

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