Planet Fitness reviews

3.3

49% would recommend to a friend

(6,199 total reviews)
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Colleen Keating

48% approve of CEO

40% positive business outlook

Planet Fitness has an employee rating of 3.3 out of 5 stars, based on 6,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Planet Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

there are no pros sorry.

Cons

management culture pay cant sit…ever workplace culture

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a Free blackcard membership.

Cons

Poor management planning on all fronts; hiring, firing, scheduling, daily tasks. Extreme expectation of unpaid labor. Was asked multiple times directly and bluntly to work for free for 40 hrs a week for 4 years on top of my paid 30 hrs a week. There is effectively no training for the following roles; front deck, team lead, assistant manager, general manager. Front deck has zero. All other role's "training" material are just buzzword soup packets and references to 3rd party podcasts or internal corporate "books or podcasts" from workers with no qualifications on the subjects their speaking on. Expextation to endlessly work and give more. If all tasked where done, you would be ask to redue them again, endlessly, until your shift was over. No hourly rate adjustments for increased workloads. Repeatedly pushed to lie to customers to make sales and keep costumers paying for a membership.

Viewing 1 - 3 of 6,199 Reviews

Glassdoor has 6,342 Planet Fitness reviews submitted anonymously by Planet Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Planet Fitness is right for you.