Pros
Point32Health (P32) is the parent company that was formed by the merger-of-equals between Tufts Health Plan and Harvard Pilgrim Health Care (HPHC). I used to work for one of their competitors, and joined P32 after the merger, so I'm not prejudiced to favor one legacy company or the other.
P32 definitely has issues, like any company, but it's really not as bad as what some of the ex-Tufts and ex-HPHC people say.
The merger is going slowly and painfully, but if we can pull it off, we'll have some great products and systems.
The headquarters building is really nice, and my department only has to come in 1 day per week. I used to think that was bad, because my old company was fully remote. But it is useful for building camaraderie. 1 day per week feels about right to me.
Benefits are good, in my opinion. Some of my colleagues complain that the cost increased too much, but that's the case everywhere, not just P32. I've worked at other places, and only 1 had better benefits than P32.
I haven't met many people outside of my immediate department, but the ones I have met seem friendly and helpful.
The CEO seems fine to me. People complain that he's not their best buddy and doesn't mingle with them or do enough town hall type meetings, but come on, that's not his job! Yes, there is a lot of senior management turnover, but the merger is still relatively recent, and you have to expect the CEO wants to bring in his own people. I think that's better than having ex-Tufts leaders and ex-HPHC leaders sticking around and having a turf war over every change/decision.
Cons
401k match could be better.
As with all Health Insurers, margins are thin so salaries are mediocre.
Tech systems are mediocre (but not the worst I've ever seen).
"Open paid time off" is a scam. You can only take time off if your department isn't too busy, and most departments have a ton of work to do. Open paid time off really just means that you don't accrue a balance of vacation days, so if you decide to leave the company, they won't have to pay you for your accrued-but-not-yet-used vacation days.
My department lacks work-life balance today, but I'm hopeful that it will get better as we finish remediating pre-merger issues.
