Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 26 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Great food and nice coworkers" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 12 reviews)); "Sometimes free meals" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 35 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 29 reviews)); "Poor management too" ((in 24 reviews)); "A lot of work for such a low salary" ((in 6 reviews)); "Very disrespectful, poor training" ((in 5 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

3.0

Jun 1, 2018

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

I love the family feel that came along with working here! A lot of opportunity to learn and develop. This company holds to it's standards and really cares about providing a quality product!

Cons

I had no work/life balance as a manager. Management is required to work 50 hours and usually I would work 60. If the numbers weren't too managers had to work more to balance it.

3.0

Jan 30, 2018

It was ok

Crew

Recommend

CEO approval

Business Outlook

Pros

the food was good on breaks

Cons

the amount of work they have you do for what you get paid

4.0

Jan 16, 2018

Sauce pumps

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sauce pumps are a good idea in concept.

Cons

Sauce pumps constantly failing to pump after a few uses. They have to be removed and cleaned to unclog them too frequently. Some sauces are very thick, so a much better pump design is needed to handle these.

Viewing 313 - 315 of 426 Reviews

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Jobs at Pollo Tropical

Golden Gate, Collier, FL