Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).
This was back in like 2018-19 but I was working multiple positions, jumping to and from stove, cashier both front and drive through. I also did dishwashing, and food prep almost all the time in one day.