Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 22 reviews)); "You’ll meet some nice people and become friends" ((in 16 reviews)); "Pay weekly/ good coworkers for me" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 9 reviews)); "You get hours, flexible schedule" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 32 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 7 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

Aug 28, 2015

bad

Cashier

Recommend

CEO approval

Business Outlook

Pros

20% employee discount great food

Cons

No respect for employees no hours

1.0

Aug 19, 2015

GENERAL MANAGER

General manager

Recommend

CEO approval

Business Outlook

Pros

SALARY AND BONUS were good, now the bonus are almost unattainable

Cons

STRESS AND LONG HOURS employee salaries are low and the raises are almost nonexistent

2.0

Aug 12, 2015

Lacking support

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great product n base company is amazing

Cons

Isn't structured for growth, isn't staffed for growth, no support for their teams or stores. No one knows what's going on, everyone gives different direction. Company expects you to work on demand whenever they need with no added benefits. Wouldn't sound support bad, until you realize they cut your allowed labor back so back, each mngr is working 6days, 14 hours min to survive. Sick? Health issue? Family emergency? Better work around it, no support to cover you n they'll NEVER approve any of your owed personal days. And good much taking your vacations....better be one day at a time with 6 month notice n they will still try to make you work it. Only care about making numbers, treat asl employees like crap.

Viewing 379 - 381 of 426 Reviews

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Jobs at Pollo Tropical