Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 26 reviews)); "good coworkers except the managers" ((in 14 reviews)); "You’ll meet some nice people and become friends" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 12 reviews)); "Sometimes free meals" ((in 7 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 34 reviews)); "Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "Too much work for the wages given." ((in 4 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (426 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

4.0

Jun 11, 2024

Ok job

Team leader

Recommend

CEO approval

Business Outlook

Pros

A lot of overtime opportunities

Cons

Sometimes you have to work with a short staff and can get stressful

4.0

May 28, 2024

Fun work experience.

Crew member/grill cook

Recommend

CEO approval

Business Outlook

Pros

Develop a lot of people skills.

Cons

Dealing with entitled customers a lot.

1.0

May 27, 2024

Terrible

Cashier

Recommend

CEO approval

Business Outlook

Pros

Almost no pros whatsoever. They pay you nothing just to have the worst experience ever.

Cons

They pay you nothing. No discounts. No chance of getting a raise. The people are terrible (the customers).

Viewing 37 - 39 of 426 Reviews

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Jobs at Pollo Tropical

Golden Gate, Collier, FL