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      Pollo Tropical

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      Pollo Tropical reviews

      3.2

      43% would recommend to a friend

      (426 total reviews)
      avatar

      Dirk Montgomery

      42% approve of CEO

      38% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Compensation and benefits

      2.7

      Senior management

      Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      426 reviews
      5.0
      Jul 13, 2015

      alex aguila

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dedicated assistant manager with eight years experience pollo tropical, also with some experience massage therapy now seeking a position where I can utilize my knowledge and training, excellent communication skills and self directed prioritization.

      Cons

      To obtain a managerial position within a well established financial corporation I will professionally and my skill be utilized effectively and mutually beneficial at excellent communication and directed prioritization.

      5.0
      Jun 20, 2015

      Life's Better Under the Palm!

      Trac manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities in DFW/Houston/San Antonio are huge at this time. It's a great concept that touches many service styles, the food is delicious and there are many fresh, healthy options so you can feel good about the product you are serving to guests. In store, there is very much a sense of family. If you are looking for growth and development, Pollo Tropical is a great career choice!!

      Cons

      Growing Pains in a Brand New Market. It takes some patience however, also builds resilience. Schedules for managers are rotating and adapting to changing shifts can be a challenge.

      2.0
      Jun 18, 2015

      General Manager in growth market

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competative compensation. Huge bonus potential (unachievable in stores open less than two or three years.) Huge number of tenured and life long employees in home base of Florida contribute to family first feeling

      Cons

      Outragious demands from middle management as far as hours and scheduling go. As a 10+ year food service manager I had the brand new experience of working multiple back to back 70 and 80 hour weeks. Poorly designed systems and procedures. Inventory loss and waste has less to do with running the systems and more to do with applying practical and common sense controls not specific to pollo. Recently had the VP of Operations comment at a conference about how every single one of her direct reports was in position less than 1 year. They tout internal promotions and growth but have a super low internal promotion rate of about %20. Cumbersome inventory management system. Labor standards that are not transparent at the unit level.

      Viewing 388 - 390 of 426 Reviews
      Related searches: Pollo Tropical jobs | Pollo Tropical salaries | Pollo Tropical benefits | Pollo Tropical interviews
      ReviewsPollo Tropical reviews

      Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.