Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 24 reviews)); "You’ll meet some nice people and become friends" ((in 16 reviews)); "Company benefits are fair for the industry average." ((in 13 reviews)); "Pay weekly/ good coworkers for me" ((in 11 reviews)); "Flexible schedule and work life balance" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 31 reviews)); "Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 30 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 7 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

May 3, 2015

Very dissatisfied with the way workers are treated.

Drive-through cashier

Recommend

CEO approval

Business Outlook

Pros

Discounts on meals. We received 50 percent off while on shift and 25 percent off when out of work. Once a week you get 50 percent off a large order with you paycheck stub.

Cons

Low pay long hours unprofessional management and disorganized. No break and must pay for meal during break. No communication between staff and management. There are only two shifts. Either opening or closing. I closed most nights until 1. The pay was not worth the work. It is good to gain experience but not to stay and grow. Management is unprofessional and disorganized.

3.0

Apr 30, 2015

its very easy to do not quite so hard

Cashier/liner server

Recommend

CEO approval

Business Outlook

Pros

You get paid every week not biweekly which sucks!

Cons

The pay could be more just saying

1.0

Apr 18, 2015

manager

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

They do not care about anything but bottom line. Never been treated so badly by any company in my 25 years in restaurants. This was in the Texas market. Starting in August 2014 they opened 4 new stores with in a 25 mile radius with about 10 to 18 managers and only 5 remain only after 6 months. none of which were fired. Even the district mangers quit only after 4 mos. Telling us that all the new stores will show an immediate profit. to show their stock holders. Any one who knows anything about healthy restaurant growth knows immediate profit for a new restaurant isn't possible. They would make us lie to employees promise them schedules and pay and then not follow through. The new store I opened is now doing at least half if not less in sales since it opened 7 mos ago,(got my info from current managers) while all other restaurants around them remain busy. Don't take care of your emps they wont take care of the customers which in turn makes unhappy stock holders

Cons

They do not care about people. stay away!!!!!!!!!!!

Viewing 394 - 396 of 426 Reviews

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Jobs at Pollo Tropical

Hiring Cashier - Naples

Crew Member - Homestead

Crew Member - Miami Beach

Crew Member - Wesley Chapel

General Restaurant Manager - Homestead