Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 24 reviews)); "You’ll meet some nice people and become friends" ((in 16 reviews)); "Company benefits are fair for the industry average." ((in 13 reviews)); "Pay weekly/ good coworkers for me" ((in 11 reviews)); "Flexible schedule and work life balance" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 31 reviews)); "Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 30 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 7 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

5.0

Mar 12, 2015

Drive though line

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a 50% discount on all food products

Cons

Long standing hours, and frustrating orders

3.0

Feb 23, 2015

Not for everyone

Drive-through cashier

Recommend

CEO approval

Business Outlook

Pros

....i wish i could think of some but i really can't... at least in the location where i worked (at the time) they didn't respect my availability times (even though they hired me knowing i have classes and take the bus). I don't feel like they respected my time at all actually.

Cons

I worked as a drive through cashier and i had to do 4 things at once with a smile. It was insane and super stressful. Always running up and down. I lasted a little over a month. Jobs in the fast food industry are not for just anyone.

4.0

Jan 27, 2015

Great company to work for!

Crew member/grill cook

Recommend

CEO approval

Business Outlook

Pros

Pollo procedures are easy to learn and follow. Training was short and very informative. Weekly pay.

Cons

Too much turnover. Many times had to work two positions due to people quitting or calling out.

Viewing 400 - 402 of 426 Reviews

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Jobs at Pollo Tropical

Digital Content Manager

Restaurant Manager - Hallandale

Crew Member - Wesley Chapel

Crew Member - Homestead

Crew Member - Miami Beach