Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 26 reviews)); "good coworkers except the managers" ((in 14 reviews)); "You’ll meet some nice people and become friends" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 12 reviews)); "Sometimes free meals" ((in 7 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 34 reviews)); "Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "Too much work for the wages given." ((in 4 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

2.0

Mar 11, 2016

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits weekly pay ok

Cons

Horrible management and leadership qualities

1.0

Mar 8, 2016

Worst management

Line worker/cashier

Recommend

CEO approval

Business Outlook

Pros

Nothing except maybe the location.

Cons

General and assistant manager act inappropriate. Favor the lazy workers. You feel uncomfortable going into work. Most new employees don't last. Stuart location.

2.0

Jan 13, 2016

My experience there was iight..

Cashier

Recommend

CEO approval

Business Outlook

Pros

The food is okay and You get hours and days. Thats about it honestly. Everything else just stupid crazy stressfull! .

Cons

Rude customers, lazy managers, stressful enviroment, no free food. They rather throw the food away instead of letting the employees take it home. Too busy on sunday. When its busy like that it stress tf out of you. No brakes, you have to ASK for breaks, they send people home because of "no labor". No body wanna do their job.

Viewing 43 - 45 of 426 Reviews

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Jobs at Pollo Tropical

Golden Gate, Collier, FL

Pollo Tropical

Pollo Tropical reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Manager

Worst management

My experience there was iight..

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Jobs at Pollo Tropical