Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 26 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Pay weekly/ good coworkers for me" ((in 12 reviews)); "Company benefits are fair for the industry average." ((in 9 reviews)); "Flexible schedule and great co" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 36 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 32 reviews)); "Poor management too" ((in 22 reviews)); "Hours were long and unnecessary" ((in 8 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (426 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

1.0

Mar 22, 2023

Personally a opinion

Line cook

Recommend

CEO approval

Business Outlook

Pros

The work schedule is flexible

Cons

The food is not fresh

4.0

Mar 1, 2023

it was pretty good

Cashier

Recommend

CEO approval

Business Outlook

Pros

easy menu to memorize, easy to make

Cons

minimum wage, very flexible hours

4.0

Feb 17, 2023

Not bad for first job

Cashier

Recommend

CEO approval

Business Outlook

Pros

Very hectic but management wasn't too bad and pay was average. It was fun. And overall a good first working experience. You also get a free meal per shift and a discount.

Cons

Was unorganized and understaffed when I worked there around 2021. Although that may have been because of covid.

Viewing 76 - 78 of 426 Reviews

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