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Pollo Tropical

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Pollo Tropical reviews

3.2

43% would recommend to a friend

(115 total reviews)
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Dirk Montgomery

42% approve of CEO

38% positive business outlook

Reviews by job title

115 reviews

Reviews about "Compensation"

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1.0
Jul 12, 2018

What happened?

Recommend
CEO approval
Business Outlook

Pros

If you're lucky you'll meet great people. Your own "Pollo Family." They will help you with as much as possible, more than coorporate.

Cons

Good intentions bad way about going through with it. As a Crew Leader what would normally be 40hrs has been up to 70 hours in some cases. Impossible expectations are set. I've seen other managers and employees have little break downs from the stress and rest deprived. A change of Regional Director caused an extreme shortage of Managers. Those of that remain are barely holding on and have to work longer hours. Company demands high quality and their numbers to be perfect but reduce labor and cut back of spending. I've been to seven different stores and it's all the same sad reality. Stores are short staffed, it's a lot of work for very little pay. There is a lot of chaos occurring within. Make this your last resort.

5.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

High volume restaurant with plenty of labor hours, the new regional, district and training managers are insanely dedicated. I’m in training and I feel like I have a family of support. Benifits are good, bonus structure is fantastic and achievable. They increased my starting pay 5k over my old company.. which is a very nice compensation.

Cons

Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay. Need to fix that ASAP

2.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits..... Great Brand..... great food...... and the employees are awesome...... beautiful stores and very clean..... and marketing strategy is awesome......

Cons

Can't take vacations time earned, as they can't keep management for coverage..... so you can go a year or even 18 months no vacation ..... You are sending managers to Burn out...... and then they quit!!!!! Hence forth no coverage for vacations that are so very much well earned.......

Viewing 76 - 78 of 115 Reviews

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