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Pollo Tropical

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Pollo Tropical reviews

3.2

43% would recommend to a friend

(115 total reviews)
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Dirk Montgomery

42% approve of CEO

38% positive business outlook

Reviews by job title

115 reviews

Reviews about "Compensation"

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3.0
Aug 25, 2014

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I learned and I worked very well

Cons

low salary and hard work, training is deficient

4.0
Oct 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Wonderful Food Employee Discounts Job Security

Cons

The music can be at times too loud. Lets face it most of the time we are all hot and sweaty. The pay is sorry, not worth moving up in the chain for 1 more dollar raise (more responsibilities than it's worth for the change to salary base pay).

2.0
Feb 27, 2013

As an employee, working at Pollo Tropical is a nightmare.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Pollo Tropical include the fun coworkers and getting paid every Friday. There is also a generally happy customer attitude when they first walk in, if you're smiling when you greet them.

Cons

Working here sucks because you'll do more than your share of work if they see you work hard, so right off the bat there is little motivation to work hard and show a good work ethic. I was hired as a cashier, and now I'm a cashier, server, and dishwasher. There is very little effective communication. If you tell a manager you can't come in a certain day, all of the other managers (yes, there are several) will question you asking why you never came in. You sometimes get a 30 minute break, but only if the managers feel like you can without making them do much more work. There is also a large percent of mistakes in orders both in drive through and dine in, and little is done to fix these problems. There is also very little chance for a raise, even after working my butt off for about a year, and customers recommending me for a raise, I still get paid minimum wage, and I do too much to get paid so little.

Viewing 109 - 111 of 115 Reviews

Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.