Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 25 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Great food and nice coworkers" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 9 reviews)); "Flexible schedule" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 34 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 29 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

1.0

Mar 22, 2021

Horrible

Crew member/grill cook

Recommend

CEO approval

Business Outlook

Pros

None. The food is good

Cons

Working from 9-5 with no break Purposely Understaffed to cut back on costs Stressful with little to no benefits No room for growth

4.0

Mar 16, 2021

Good Company

General manager

Recommend

CEO approval

Business Outlook

Pros

Work Schedule, free food, good vacation time

Cons

Huge Menu, too many menu changes, hard to staff the stores, bad pay to employees.

4.0

Mar 11, 2021

Pollo Tropical

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good Hours, Great Co-Workers, Great Customers

Cons

You might have to stay a bit

Viewing 166 - 168 of 426 Reviews

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Jobs at Pollo Tropical

Golden Gate, Collier, FL