Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 23 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Pay weekly/ good coworkers for me" ((in 12 reviews)); "Company benefits are fair for the industry average." ((in 11 reviews)); "Flexible schedule and great co" ((in 9 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 34 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 33 reviews)); "Poor management too" ((in 23 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (426 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

1.0

Nov 30, 2018

Prefer McDonalds, and I never even worked at McDonalds, thats how bad it is

Cashier, cook, dishwasher

Recommend

CEO approval

Business Outlook

Pros

Paid Weekly, and the Crew Team is going to be the best part of the job, everyone fits in well.

Cons

Giving the fact it is a fast food establishment, mostly things are on the grill, so patience is mandatory, its not fried chicken. Ive seen Managers manipulate employees and decieve them and lie to make them do things just because they do not want to do it. They will lead you on to get a raise or move "higher" up into the company DO NOT BELIEVE IT. I get it "Then why do you still work there if its so bad?" well I got another job as well, dont have to believe me but you wouldnt want to find out yourself

3.0

Nov 30, 2018

cashier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discounts on food, feels like family.

Cons

costumers are extremely rude and stressful. always busy

1.0

Nov 15, 2018

Crew member

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None the pay horrible the management is horrible

Cons

Managers are horrible they don’t care for the business let alone the employees

Viewing 244 - 246 of 426 Reviews

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Jobs at Pollo Tropical

Altamonte Springs, FL

Pollo Tropical

Pollo Tropical reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Prefer McDonalds, and I never even worked at McDonalds, thats how bad it is

cashier

Crew member

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Jobs at Pollo Tropical