Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 23 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Pay weekly/ good coworkers for me" ((in 12 reviews)); "Company benefits are fair for the industry average." ((in 11 reviews)); "Flexible schedule and great co" ((in 9 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 34 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 33 reviews)); "Poor management too" ((in 23 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

2.0

Jul 12, 2018

pollo life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great food, always busy, time goes quickly

Cons

lots of hours, short staffed and always looking for people

1.0

Jul 11, 2018

Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Man, too much to go into. Just know their core values aren't represented in any way by the company. The leadership is non existent. They work you like dogs 70+ hours a week without so much as a thank you and they don't ever replace anyone so when someone quits or they get a wild hair and fire someone because that person points out that they are working waaaaaaay more that was ever agreed to- its up to the people that are left to do their job as well as their own.

Cons

The company that they claim to be sounds great.

1.0

Jul 6, 2018

SAD!

Front line/cashier/drvie thru line/drive thru cashier

Recommend

CEO approval

Business Outlook

Pros

free food maybe depending on managers

Cons

- floor cleaning is a pain - food is hidden everywhere - water goes everywhere - drains are not set up properly - everything is broken and no one fixes it - managers are switched out all the time

Viewing 256 - 258 of 426 Reviews

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Jobs at Pollo Tropical