Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 25 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Great food and nice coworkers" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 9 reviews)); "Flexible schedule" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 34 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 29 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

2.0

Aug 25, 2020

Lots of Work For Little Pay

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Coworkers are like-minded individuals and make the job as fun as possible. 1 meal after working for 6 hours.

Cons

Higher-level management (General Manager) was very intense and only focused on putting the blame on someone rather than resolving the issue. LOTS of work for shift leads to do with very little pay. Raises almost never come along and when they do, the most ever received if about $0.16. No vertical advancement.

3.0

Aug 19, 2020

Decent for Part-Time Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The manager at the specific Pollo Tropical I worked at was quite flexible with me when deciding my hours, since I could only work on Fridays and weekends. Friendly environment with the other workers, there were many laughs to be had.

Cons

No consideration for the workers, they only cared about making sure everybody worked less than 40 hours to ensure nobody received benefits of any kind. It got to the point that whenever a worker reached 40 hours or more of work in a week, all hours past 39 would be moved to the following work week and that worker's hours would be reduced accordingly. Very disrespectful and inconsiderate towards the workers.

3.0

Aug 14, 2020

An ok experience

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers Half off on food

Cons

Long hours No breaks Busy Environment Can get very tedious

Viewing 256 - 258 of 426 Reviews

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Jobs at Pollo Tropical