Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 24 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "good coworkers except the managers" ((in 14 reviews)); "Company benefits are fair for the industry average." ((in 10 reviews)); "Flexible schedule and great co" ((in 10 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 31 reviews)); "Poor management too" ((in 25 reviews)); "Hours were long and unnecessary" ((in 8 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (426 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

2.0

Mar 6, 2018

MICROMANAGE (upper managerment) is the name of the game..... so if you like that sorta thing then this is perfect fit...

General manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits..... Great Brand..... great food...... and the employees are awesome...... beautiful stores and very clean..... and marketing strategy is awesome......

Cons

Can't take vacations time earned, as they can't keep management for coverage..... so you can go a year or even 18 months no vacation ..... You are sending managers to Burn out...... and then they quit!!!!! Hence forth no coverage for vacations that are so very much well earned.......

4.0

Feb 23, 2018

It was an okay part time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly staff and light responsibility

Cons

minimum wage, would be best for high school or college student

3.0

Feb 23, 2018

Wage is too low. Very fast pace

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Good co-workers, free food, free drinks

Cons

Rude costumers. Poor management too

Viewing 265 - 267 of 426 Reviews

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Jobs at Pollo Tropical

Pollo Tropical

Pollo Tropical reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

MICROMANAGE (upper managerment) is the name of the game..... so if you like that sorta thing then this is perfect fit...

It was an okay part time

Wage is too low. Very fast pace

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Jobs at Pollo Tropical