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      Pollo Tropical

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      Pollo Tropical reviews

      3.2

      43% would recommend to a friend

      (426 total reviews)
      avatar

      Dirk Montgomery

      42% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      426 reviews
      3.0
      Aug 24, 2017

      Opportunities at Pollo Tropical

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Senior Management is always professional. There is always a Strong focus towards High Quality products in a Clean environment. Good insurance benefit plan.

      Cons

      Some markets were grown too quickly before the Brand and Sales could develop.

      3.0
      Jul 22, 2017

      Under-staffed and over-worked

      Dining room attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly managers, good working experience, flexible hours

      Cons

      They try to get one employee to do the work of two people frequently. Several co-workers have complained about the place being under-staffed, so we are often doing the work of 1.5 to 2 people to make up for this. For example, I have worked as a cashier, a server, and preparing meals all at the same time, with help of course. I've seen quite a few people quit already because of this and I've only worked here for 4 months.

      3.0
      Jul 20, 2017

      Pretty decent experience over the year I've worked there

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food is pretty tasty, good quality, sauces and all were tasty, can actually taste the ingredients put into it

      Cons

      The work is strenuous but worth it sometimes, occasionally there's a cleanliness issue but nothing too bad

      Viewing 25 - 27 of 426 Reviews
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      ReviewsPollo Tropical reviews

      Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.