Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 27 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "Pay weekly/ good coworkers for me" ((in 11 reviews)); "Sometimes free meals" ((in 9 reviews)); "Company benefits are fair for the industry average." ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 35 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 32 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 8 reviews)); "Very disrespectful, poor training" ((in 5 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

Oct 6, 2019

Terrible management

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great company good pay and one free meal while working a day.

Cons

GM is disrespectful and rude. Everyone quits on her because of the way she talks to her employees including her own assistant managers. She claims to not let anyone disrespect her employees in any way but that's exactly what she does in front of all employees on shift and customers. That is no way to correct someone when they make a mistake die to being new or in training.

3.0

Sep 10, 2019

Easily went from good to bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Weekly Pay!! - Easy ways to get a raise - Flexible schedule

Cons

- Short hours (most shifts I worked were 4hrs or less) - Messy management - All employees that worked for the company in the DFW region were laid off simultaneously without

4.0

Sep 5, 2019

Good pay but lots of work

General manager

Recommend

CEO approval

Business Outlook

Pros

Very structured, training is awesome

Cons

Labor is extremely tight, so you work positions often, leaving you always playing catch up with administration duties

Viewing 271 - 273 of 426 Reviews

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Jobs at Pollo Tropical