Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 24 reviews)); "You’ll meet some nice people and become friends" ((in 15 reviews)); "good coworkers except the managers" ((in 14 reviews)); "Company benefits are fair for the industry average." ((in 10 reviews)); "Flexible schedule and great co" ((in 10 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 31 reviews)); "Poor management too" ((in 25 reviews)); "Hours were long and unnecessary" ((in 8 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

Skip to content Skip to footer

Notifications

Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

3.0

Jan 8, 2018

worked for about 6 months, loved the employees but it was ran terribly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-employees were nice and friendly -not too strict -was able to work a lot of hours -great food, loved the chicken

Cons

- extreme favoritism - terrible management, couldn't keep a manager more than a couple months -unorganized -understaffed - dirty -closed our location and didn't let anyone know until the day of. -untrustworthy managers -flan had mold on it

3.0

Jan 5, 2018

everyone is replacable

General manager

Recommend

CEO approval

Business Outlook

Pros

Enjoyed the opportunity to grow

Cons

rolling out with new policies and procedures with little to no research, testing or training. company motto could have been "everyone is replaceable" no appreciation.

5.0

Jan 1, 2018

Cashier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job paid every Friday

Cons

Customerservice can be very hard at times

Viewing 274 - 276 of 426 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

The Cheesecake Factory

3.5★Compensation & Benefits

In-N-Out Burger

4.4★Compensation & Benefits

Jobs at Pollo Tropical