Poplin reviews

4.3

88% would recommend to a friend

(709 total reviews)

Nachshon Fertel

86% approve of CEO

77% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

709 reviews
2.0
Mar 7, 2022

Not worth it

Recommend
CEO approval
Business Outlook

Pros

You can make a quick few bucks when in need.

Cons

Working for sudshare I have learned a lot. The company is always trying to please the customers and could care less if you are give a false review and they have very inaccurate algorithms. It costs way too much to go drive around town to pick up/ drop off orders. With only making $15 for one bag of laundry ( 3 loads separating colors). So that’s around 3 hours of washing and drying plus folding. Not to mention having to bag and weigh. A lot of time customers complain of incorrect weigh just so the can get a discount or free…no pay for you or the time you took. There is also horrible algorithms that are not correct. If you don’t have a customer that comes back to the app and or uses it and stops you are penalized. I get out of town people who only use the service once or people who use it during time when they don’t have a washer/dryer. Therefor if they don’t come back to the app. You then get your rank reduced causing you to receive less orders and requests. The amount of time you have to accept any requests are limited to seconds. If you aren’t constantly looking at your phone you are likely to not catch any orders you try to accept. Join the Sudsters Sudshare Facebook page and you will see all the unhappy sudsters. Oh and you also have to pay a credit card processing fee everytime you get paid for an order. Things they have implemented such as selecting bag size have just added fluff because it’s not required for the customers to fill it out. I know. You are like why does that matter….. Many Sudsters only accept as much laundry as they have the time,space, and patience for. If I only have a few hours before work to do one regular garbage bag order and I go to pick it up and it’s 3 large yard trash bags stuffed full I won’t be able to complete it. Customers typically have more then what they put in the app and it’s inconvent. You can’t cancel an order or you are kicked off the platform. Sudshare constantly blasts about how people are dropping off food, flowers, and all sorts of crazy stuff to customers. Your probably making $10 an hour not including the cost of gas. Do you really think they wanna spend the only 10 they made on the customers to make them like them.

3.0
Dec 7, 2021

Last order #S5511690

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Self employed , gets to choose your own loads of laundry , allows you to have a radius mileage that’s beneficial for you .

Cons

Not being able to cancel an order after you accept it , Allowing the customers to leave a rating & not you , ( stating that the customers are always Right based off they’re rating ) , give customers much more privileges over the employer. No instant cash out . & most times laudry bags aren’t accurate to what the customers would pay for & once you accept the order , you’re not alllow to make a change, or else your account can get close & the pay stays the same. & not being able to accept more than one laundry a day , or yet until that load of laudry is completed & dropped back off to the customer.

2.0
Dec 3, 2021

Think it through first!!!

Recommend
CEO approval
Business Outlook

Pros

Working from home. That's it.

Cons

Please take into consideration all that you have to put out of your pocket that the company makes money on. Bags, labels, ribbon, laundry detergent, thank you cards, advertising, water bill, electric bill, gas, wear on your car, wear on your machines, bed bugs, cockroaches, urine, feces, and enough pet hair to make your own dog. These are the things you have to have and deal with everyday. Now they want you to give your customers things like flowers to keep 'their' customer base- but again, it's out of your pocket. To make $15-20 an hour is impossible. It's more like $7-8 after you've paid everything out. They are quick to listen to the customer and take your money back!! Meaning you've lost money! Time, gas water, electric....gone out of your pocket.

Viewing 43 - 45 of 709 Reviews

Glassdoor has 1,589 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.