Poplin reviews

4.3

88% would recommend to a friend

(709 total reviews)

Nachshon Fertel

86% approve of CEO

77% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

709 reviews
1.0
May 17, 2021

Slave work for NO MONEY!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work when you want, contactless

Cons

Do NOT BE fooled by 15-20$ an hour pay. I'm sorry but I have tried working with this company. I spent so much money buying all the supplies they suggested,making my family bend over backwards (to watch my three yr old) Just to make sure these demanding clients have their laundry delivered by 8pm usually driving 30 min or farther!! U don’t get compensation for gas or mileage or any of the products they tell you to buy to make better “tips”- that’s if they even tip you.- which in most cases, they don’t. These random people we are servicing do not care about us "sudsters" and about the money we strive to make to survive. There is no possible way anyone could make 15 to 20 $ an hour even working full time with sudshare. I have invested more on gas, supplies , mileage, money on washers and dryers ,and most of all TIME (something you can't get back)into this side gig . Only for constant "glitches " or "technical problems" in the app to occur. I have to actually notice these issues in the app and text the boss for him to even see them himself. whether if it's good or bad. Yet in all the videos their trying to teach us how professional to be and to bend over backwards for these low class type of people that were basically doing "slave work" for just in hopes we get a better tip which leads to a better review which leads to a higher ranking and so forth. It’s basically a game - competition- has nothing to do with how much work and time and effort you put in to present the laundry smelling so fresh and everything folded perfectly in clear bags with ribbon on top. Unfortunately you end up realizing how much time u just waisted- people all have the opportunity to review, rate, rank and tip you. If you get any kind of negative feedback- and u might have not done ANYTHING WRONG -the customers basically will lie just to not have to pay- not only will you not get paid for the job but your points will drop. I went from a diamond status all the way back down to a starter with one negative review - which was a complete lie. Maybe in the south it's different Bc people seem to love working for sudshare- Although reading some of the. Reviews on FB about it I believe Their starting to catch on that the owners of this company are taking complete advantage of sudsters. Up North we can't Work 8-10 hour shifts -pray we get a good review- MAYBE even a tip and receive a pay out of 50 bucks or less. It's just impossible to survive this way and unfair to expect us too. Do NOT WASTE YOUR TIME like I did.

2.0
Apr 15, 2024

Cinderella

Recommend
CEO approval
Business Outlook

Pros

I can't come up with anything that was a positive in my experience other than the support I received via email with the questions I had sent over was very timely and helpful.

Cons

I signed up with this app to be a laundry Pro about 9:00 or 10 months before I ever got an order presented to me I had forgotten about it to be honest. When I finally got an order and accepted it it turned out to be a massage therapist office. I ended up doing approximately 10 loads of laundry and folding over 35 sets of sheets in 24 hours. I will never ever ever take another job with this app. The money is not worth it and all the hoops you have to jump through like the weighing of everything, the bagging of everything, plus the ribbons, plus the note, and hauling it up and down the stairs and in and out of the car. Forget it, it was miserable and stressful. I also felt like the dozens of little videos you have to watch before you complete each step on top of all the training you have to go through when you sign up was a little off-putting. Many of the videos came across as extremely condescending.

1.0
Sep 24, 2023

Does not care about EMPLOYEES

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Side money, finds clients, organized

Cons

I worked for poplin for a month and thought I loved it. After an update, I didn’t recieve orders for 10 days so I had my roommate download the app and I did their laundry! With my referral code, I didn’t pop up until I had support transfer to me! Anyone I referred, I was supposed to have time to accept before any laundry pro saw it. However my referrals never worked. I talked to support and they said they would look into it and they blocked me from all for fraudulent activities. I spent money advertising for them. I was so happy at first. I’m a single mom who can barely afford my rent so I was excited to have extra income. I work for hospital as a cma as well but this was nice because I could stay home with my children. And they won’t even allow me to talk with support. I was banned. Very upsetting. Use a different app if you want to do laundry!

Viewing 4 - 6 of 709 Reviews

Glassdoor has 1,589 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.