Poplin reviews

4.3

88% would recommend to a friend

(709 total reviews)

Nachshon Fertel

86% approve of CEO

77% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

709 reviews
3.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I love being able to work from home and having the flexibility to accept orders around my schedule. I’ve always been in customer service jobs. So I love the people pleasing aspect of this job. The point system makes it exciting and addicting to level up as long as you have good and honest customers. I also like the no contact pickup and delivery.

Cons

Currently not well known about in my area because the company doesn’t advertise services only employment. We can make flyers and distribute them ourselves but there is currently no way for someone to request us specifically unless we’ve already had an order from them. Basically you’re spending your time and money advertising for the company as a whole and have no way to specifically receive the benefits of your advertising. If your friends or family want to sign up and want you to do their laundry, there’s no guarantee that you’ll get their order. SudShare strongly believes in “the customer is always right” statement. Even without actual proof, just the word of the customer, Sudsters have been punished for some dishonest customers just looking for a free service. Point system is unfair when it comes to customers negative reviews. Sometimes double or even triple the points that we can receive from a great review is deducted for a bad review. It is very hard to get a quick response from customer service so some of us just get help from the Facebook group for Sudsters.

1.0
Nov 21, 2025

DO NOT WORK FOR THEM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work when you can/want. work from home

Cons

Customer service will ALWAYS side with the customer. Even if there is proof the customer is lying to get free laundry. orders can be far so by the time you factor gas/mileage you don't really make all that much.

Viewing 94 - 96 of 709 Reviews

Glassdoor has 1,588 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.