Portillo’s reviews

3.5

51% would recommend to a friend

(809 total reviews)
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Brett Patterson

22% approve of CEO

43% positive business outlook

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

809 reviews
3.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of high schoolers

Cons

Adults can be weird & act Like your parents

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Portillo’s Response
6mo
Thank you for the review! We are always looking for a 5-star experience. If you want to, please reach out to HR@portillos.com. We would love to hear more.
3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- fun team members - decent pay - discount on food

Cons

no cons I can think of at the moment

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Portillo’s Response
6mo
Thank you for your review, we appreciate your feedback! We are always striving for greatness!
2.0
Oct 1, 2025

Two faced management

Recommend
CEO approval
Business Outlook

Pros

Employee benefits were decent. Was nice to take home a big beef with hot peppers for next to nothing every shift. Management will work with you if you persist enough but really depends on who’s working.

Cons

Cutthroat staff and management that will throw you under the bus to save their hide. Lots of entitled old heads there who’ve been in fast food forever and grown bitter out of it. If you don’t go their way at portillos it’s the highway even if you’re the best at your position.

avatar
Portillo’s Response
6mo
Thank you for the review! We are always looking for a 5-star experience. If you want to, please reach out to HR@portillos.com. We would love to hear more.
Viewing 34 - 36 of 809 Reviews

Glassdoor has 830 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.