Portillo’s reviews

3.5

51% would recommend to a friend

(809 total reviews)
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Brett Patterson

22% approve of CEO

43% positive business outlook

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

809 reviews
5.0
Aug 14, 2025

Good place

Recommend
CEO approval
Business Outlook

Pros

Good place to work part time

Cons

None I enjoyed working there

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Portillo’s Response
9mo
We are thrilled you had a great experience working with Portillo's! Thank you for the review!
5.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay/benefits/flexible schedule/upward mobility. It was a great place to work. Great volume made the day fly by!

Cons

Finding workers with work ethic.

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Portillo’s Response
9mo
We are thrilled you had a great experience working with Portillo's! Thank you for the review!
1.0
Jul 19, 2025

Do not work here

Recommend
CEO approval
Business Outlook

Pros

Free food during shifts. I

Cons

Horrible upper management. The manager wants to micro manager from her home office in another state and watch the cameras. You have to be on the phones at all times. The pay is very low. $17 per hour to sit on the phone with a headset all day and sit in a chair all day. Over 500 calls come in a day

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Portillo’s Response
11mo
Thank you for the review! We are sorry about your experience. We are always trying our best to live up to our values. If you want to, please reach out to HR@portillos.com. We would love to hear more.
Viewing 40 - 42 of 809 Reviews

Glassdoor has 830 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.