Portillo’s reviews

3.5

50% would recommend to a friend

(809 total reviews)
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Brett Patterson

22% approve of CEO

43% positive business outlook

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

809 reviews
4.0
Jun 6, 2025

Think

Recommend
CEO approval
Business Outlook

Pros

They have a good team and they allow you some freedom when counting

Cons

The job can be overstimulating if you let it be

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Portillo’s Response
11mo
We're sorry your experience while working at Portillo's is not a 5-star experience. We're always looking for ways to improve our team members experience and welcome the opportunity for you to reach out to us directly at HR@portillos.com.
4.0
May 23, 2025

Overall Experience

Recommend
CEO approval
Business Outlook

Pros

Coworkers and managers are easy to get along with. Work around your schedule

Cons

Customers can be overbearing/entitled. If you cannot work faced paced this is not for you.

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Portillo’s Response
1y
We are thrilled you had a great experience working with Portillo's! Thank you for the review!
1.0
Apr 30, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

It was a job atleast

Cons

It is the worst place you could work

avatar
Portillo’s Response
1y
We're sorry your experience while working at Portillo's is not a 5-star experience. We're always looking for ways to improve our team members experience and welcome the opportunity for you to reach out to us directly at HR@portillos.com.
Viewing 46 - 48 of 809 Reviews

Glassdoor has 830 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.